News Resources
AI-Driven Intelligent Engagement Cloud Platform Predicts Sales with 90% Accuracy
DALLAS, TX, April 25, 2023 Intelligage, a fast-growth software company that turns every video call into invaluable data-driven sales playbooks, today released its Intelligent Engagement Cloud to help Sales and Customer Success teams onboard faster, qualify more...
Equity.com Invests in Intelligage
St. Louis, MO – Equity.com, a leading technology investment firm, has made a strategic investment in Intelligage, a customer engagement cloud company. The investment will empower Intelligage to further develop its innovative AI and support its upcoming rebrand from...
CompleteCSM launches first Customer Intelligence Cloud for Customer Success Operations and Data Science Teams
Press Release CompleteCSM launches first Customer Intelligence Cloud for Customer Success Operations and Data Science Teams New Customer Intelligence Cloud democratizes the ability to collect signals, reveal customer intent and aggregate historical telemetry and...
CompleteCSM Brings Enterprise-level Security to the Customer Intelligence Space With SOC 2 Type II Compliance
Press Release: Unqualified designation ensures the highest level of security for its customers’ data. PRESS RELEASE UPDATED: Jan 11, 2022 Dallas -- (BusinessWire)-- CompleteCSM, Inc., a rapidly growing software company that democratizes Customer Success Intelligence,...
Customer Success Intelligence Platform CompleteCSM, Inc. Raises Seed Round to Expand Into New CS Ecosystems
August 03, 2021 08:00 AM Eastern Daylight Time DALLAS--(BUSINESS WIRE)--CompleteCSM, Inc., a rapidly growing software company that democratizes Customer Success Intelligence, today announced closing their first round of funding with an investment led by Griswald...
Using Sentiment to Predict Human Behavior
"The Customer Success community has been waiting for someone that used to run a mental health clinic! " (8:41) said Dan Steinman as we started to get to know each other on the webinar. That's Scott's background, he's been the CEO of a mental health clinic...
Our path to Angel funding in the industry’s first Customer Success Intelligence Paradigm
Bryan PlasterCo-founder and CEO, CompleteCSM It was the spring of 2020 and we were hearing rumors of a pandemic. Events were getting cancelled, people were wearing masks and gloves, and no one wanted to travel for fear of catching the new Corona...
Onboarding in 2021; You Either Sink or Scale
Get the Full Recording Over 50 years of customer success experience were on display Wednesday at the CSM Onboarding Sink or Swim panel. During this hour-long conversation, Customer Success legends Dan Steinman, Bernie Kassar, Jon...
Human First Factors Stole the Show at Pulse 2021
Even though Pulse was not in person this year, the conference still achieved its overall goal: bringing passionate customer success practitioners together. From the hilarious parody of The Office in the opening keynote, to the more serious discussion in the final...
Measuring Customer Success with AI
Paul Piazza VP Customer Success, Socio During my Customer Success tenure, I have been fortunate to join companies that revolutionized their industries. For example Marketo gave the CMO a seat at the Executive Table, and Gainsight put Customer Success on the map. I...