Blog Resources
CompleteCSM – Another Path in My Customer Success Journey
I’m really excited to announce that I’m joining Complete CSM as a member of their advisory board. I’ve known Bryan Plaster from my early days at Gainsight as he and Informatica were amongst our first ten customers. I highly respect his knowledge of...
Customer Intelligence Will Drive Customer Success in 2021
“Customer success” (CS) has always been an essential ingredient for a software as a service (SaaS) business to thrive. In our current era of digital transformation through the pandemic, we may have found the silver lining of 2020 where most SaaS companies have...
Join the CompleteCSM beta program
It's time to break free of a thousand siloed conversations and give your CSM team the digital super powers they need to understand their customers. Our initial beta launch starts next week with only a few spots left. Watch the video and call out the three digital...