by Paul Piazza | May 18, 2021 | Blogs, News
Paul Piazza VP Customer Success, Socio During my Customer Success tenure, I have been fortunate to join companies that revolutionized their industries. For example Marketo gave the CMO a seat at the Executive Table, and Gainsight put Customer Success on the map. I...
by Bryan P | Apr 27, 2021 | Blogs, News
We’re excited to formally announce that CompleteCSM is officially partnering with Gainsight by offering our solution on Gainsight’s new Marketplace called the Sightline Vault. This one-click installation and integration will be a game-changer for hundreds of Gainsight...
by Bryan P | Apr 12, 2021 | Blogs, News
These customers are like watermelons, Green on the outside and red on the inside! One of my favorite quotes of the entire Panel discussion, direct from our Moderator Dan Steinman, Chief Evangelist at Gainsight! Get the Full Recording Now Join us as we take a journey...
by Leigh Haydon | Mar 30, 2021 | Blogs, News
Leigh Haydon joins CompleteCSM asGTM Advisor Churn is the enemy of sustainable growth for any SaaS company. Negative net churn can be the fuel for high growth. To that end, every SaaS company should aim to drive loyalty amongst their customers so they can increase...
by Bryan P | Feb 26, 2021 | Blogs, News
From all the panelist we agreed that this was the most fun we’ve have on a webinar together, ever! We definitely plan to do more webinars and expert panels together in the future. It turns out that this is a bigger problem than we thought, tune in to hear the...
by Dan Steinman | Feb 3, 2021 | Blogs, News
I’m really excited to announce that I’m joining Complete CSM as a member of their advisory board. I’ve known Bryan Plaster from my early days at Gainsight as he and Informatica were amongst our first ten customers. I highly respect his knowledge of...
