by Bryan P | Oct 21, 2022 | Blogs
Learn More Join us virtually or at the The Star in Frisco to learn how to tap into the “Intent Probability” within your existing forecast tool in Salesforce to bring the reality of your deals to light.You already have the data that you need to understand...
by Bryan P | Sep 18, 2022 | Blogs
Learn More Drawing on October 17, 2022. In my early days as a SaaS Customer Success VP, I felt tricked thinking usage data was all we needed to accurately determine health across our customer base. Everyone thought that renewals would just be automatic, but when we...
by Bryan P | May 13, 2022 | Blogs
5 Reasons every company needs a Customer Intelligence Cloud Have you ever wondered if you could do more to understand your customers and positively impact their outcomes? What if you could easily measure their loyalty, usage, adoption and emotions about each and...
by Bryan P | Apr 11, 2022 | Blogs, How-To Articles
How does it work? From Collecting Signals and understanding customer intent, there is only one way to coach your CSMs to take it to the next...
by Bryan P | Apr 8, 2022 | Blogs
Is it too late? Use Customer Intelligent Cloud to track loyalty for every single interaction. Do you have a 4D view of each customer? See every interaction with any customer with you team. Our AI bubbles up important milestones with adoption, loyalty and CSM...
by Bryan P | Mar 23, 2022 | Blogs
CUSTOMER SUCCESS HAS EVOLVED While Customer Success has recently emerged as a new category, it’s been in practice by early pioneers of subscription in many forms for the past decade. Customer Intelligence, while under the disguise of different technology...
