by Dan Steinman | Mar 4, 2024 | Blogs
I’ve been reading too many blogs and listening to too many podcasts. You know how I can tell? I just wrote a provocative, click-baity headline for this one. 🙂 Sorry about that. Because my headline implies that Customer Success needs saving, let’s start there. Despite...
by Dan Steinman | Feb 3, 2021 | Blogs, News
I’m really excited to announce that I’m joining Complete CSM as a member of their advisory board. I’ve known Bryan Plaster from my early days at Gainsight as he and Informatica were amongst our first ten customers. I highly respect his knowledge of...