by Bryan P | May 13, 2022 | News, Press Release
Press Release CompleteCSM launches first Customer Intelligence Cloud for Customer Success Operations and Data Science Teams New Customer Intelligence Cloud democratizes the ability to collect signals, reveal customer intent and aggregate historical telemetry and...
by Bryan P | Apr 11, 2022 | Blogs, How-To Articles
How does it work? From Collecting Signals and understanding customer intent, there is only one way to coach your CSMs to take it to the next...
by Bryan P | Apr 8, 2022 | Blogs
Is it too late? Use Customer Intelligent Cloud to track loyalty for every single interaction. Do you have a 4D view of each customer? See every interaction with any customer with you team. Our AI bubbles up important milestones with adoption, loyalty and CSM...
by Bryan P | Mar 23, 2022 | Blogs
CUSTOMER SUCCESS HAS EVOLVED While Customer Success has recently emerged as a new category, it’s been in practice by early pioneers of subscription in many forms for the past decade. Customer Intelligence, while under the disguise of different technology...
by Bryan P | Jan 17, 2022 | Blogs
In my early days as a SaaS Customer Success VP, there wasn’t such a thing as a customer success platform, we used Salesforce to track customer renewals and spreadsheets to track customer progress. Customer Success has been an awesome path in my career for the...
