Time is running out on the Quarter. Are you ready for the
Deal Predictor !?!
Customer Intelligence for Salesforce analyzes your team’s conversations with prospects and customers and predict if they are going to buy, expand, or churn.
Use “Intent Probability” inside your existing Forecast tool in Salesforce to bring the reality of your deals to light.
Can’t Wait? Get it now! ======= >
With Customer Intent you know exactly what your prospects will do next!
In addition to a predictive forecast based on AI/ML, look at what else Intent gives you!
A List of Growth Ready Customers
Ready for the Quarterly Business Review with your executives to review customers?
AI driven insights tell you who is going to Expand, Renew Flat or Churn in this quarter.
It’s based on the conversations that your team is already having with customers.
Embedded Widget in the Account screen
All of your conversations for a single Customer? Tab through how all of the conversations add up to the predictive expansion analytics for each account, right on the customer page where its the most important! Conversations from Slack, Zoom and Gong; don’t forget about those support tickets, webchats and emails!
Customer Insights and Meeting Actions
With Customer Insights, you not only know what your customer intends to do, but why they plan to renew or churn.
Action come across as Task in Salesforce to give your team advance notice to take action on an Upsell opportunity.
Meeting notes are generated from your Zoom or Gong Conversation and become a part of your Salesforce CSM Account record.
Realtime Customer and Meeting insights in Slack
As Meetings happen between customers and your team, get instant notification to how the meeting went as well as the overall customer intent trends.
Ingest Slack customer channels for their intent.
Talk to your customers over slack? Many of the more progressive companies setup customer channels between their team and the customer to break down the barriers!
These interactions can be read for customer intent too! Get ahead of churn and look for expansion indicators!
In Salesforce
Learn more about the Deal Predictor
Are you on the Salesforce platform for your CRM, support tickets with service cloud and Slack for communication? Does your team hold online meetings with Gong or Zoom?
Join the revolution of Customer Success Intelligence. All we ask in return is your feedback and value that is brought to your organization.
Want to know what your prospects or customers will do next? You can with our CS Intelligence Cloud!
About
How It Works
With the launch of CompleteCSM and its Customer Success (CS) Intelligence Cloud, companies can now unlock all of the sentiment data contained within the multitude of customer calls, chats, social interactions, and support tickets that occur throughout the usual course of business AND correlate it with operational data, such as product usage, to construct a complete and real-time view of each customer’s propensity to buy, renew, churn, or expand at any given point in time.
“There are a lot of Customer conversations and moving parts not just through me but other departments as well. Tons of Data that we look to CompleteCSM to analyze and let us know next steps!”
Erica Cotton
Regional Lead Customer Success, Reciprocity
Contact Us
https://intelligage.io/
Get Started Now!
Click here and we'll onboard you with the one click installation of CompleteCSM for Gainsight on the Sightline vault!