How-To: Slack Setup and Connectivity

Welcome to Customer Intelligence for Slack.    Get started now!  Customer Success Intelligence from Slack conversations with Customers, delivered via Slack. Your customers and their stories are everywhere. Mixed in with the noise are the key digital signals revealing...

Using Sentiment to Predict Human Behavior

“The Customer Success community has been waiting for someone that used to run a mental health clinic! ”   (8:41) said Dan Steinman as  we started to get to know each other on the webinar.   That’s Scott’s background, he’s been the...

Getting ready for Pulse Everywhere 2021!

In the weeks leading up to Pulse 2021 I talked to some really fun people about our favorite sessions! Let’s hear what they have to say, I hope you have as much fun watching as we had discussing Pulse Everywhere! DM me on LinkedIn if you want chat about Pulse...