Meet Katie,
your new Digital CSM
Digital CSM
Scenario: You bought a wireless access point solution for your hospital to ensure that Patients and Providers have an excellent customer experience.
Your hospital has an iPhone app and the network needs to be rock solid, hence why you bought from ACME but you aren’t sure that you tuned the network correctly.
No one has reached out since you first purchased the solution and you’re a little discouraged, but happy that someone is at least reaching out to understand your goals with the hardware.
Meet Katie, your new Digital CSM at ACME corporation.
Notes: Feel free to chat with Katie or have a full voice conversation. Just click the Voice and Listen buttons in the chat window.
For the beta, we support Google Chrome.
Have fun challenging yourself as the customer or the CSM and let us know how the conversation went!